Chi Yu is Temporarily Closed

Chi Yu is Temporarily Closed

Dearest clients

We are sorry, but to help protect the well-being of our clients and the chi yu team during the COVID-19 pandemic we have temporarily closed our centre for, hopefully, a short time. We are not certain when we will reopen but we will only do so when it is considered safe to do so following government and NHS guidelines.

We will be contacting all clients with appointments booked in March to mid April to cancel or reschedule. We will not be taking new bookings for the time being but will continue to monitor the situation to determine when it will be safe to do so again. Therefore, please continue to notify us of your interest to book using our email: info@chi-yu.co.uk or call our mobile 07791383717 (please do not call our usual landline number) and we will email/call you as soon as we are able take appointments again.

Our online shop is still open but with limited access to stock and products and there is likely to be a few days delay subject to the operations of the post office. Please contact us before making your purchase online to check stock otherwise we may not be able to fulfil your order. Gift cards are still readily available and can be bought without contacting us first.

We apologies for any inconvenience and thank you for your support and understanding. 

We look forward to welcoming you back soon but in the meantime we wish you good health and well-being. 


We are celebrating our 10th anniversary with a PRIZE DRAW!

We are celebrating our 10th anniversary with a PRIZE DRAW!

The coming of August 2019 marks the 10th year of Chi Yu Wellness Centre. It’s hard to believe that we opened our doors to the first clients 10 years ago! Every client, old and new, is precious to us and we would very much like to thank all of you for your wonderful support and for entrusting us with your continued well-being. We look forward to taking care of you for many years to come.

To help us celebrate and express our gratitude, we are giving away 10 x 1 hour Integrated Therapy treatments in a prize draw. You’ll be automatically entered every time you complete an appointment* at Chi Yu during the months of August and September 2019. So, the more times you visit, the more chances you have of winning! Good luck!

Terms & Conditions: Winners will be notified on 1st October 2019. The prize is given as a gift voucher code and will be emailed to the winners. Only one prize per client will be awarded. There is no monetary alternative. The prize is transferable and must be redeemed before 23rd December 2019. *Only appointments of at least 30 min or longer will be included in the draw.

New Normal @chi yu

New Normal @chi yu

We just wanted to let you know what to expect when you visit chi yu for your appointment. Since all our services are close proximity we have implemented extra measures to make your visit as safe as possible. We have followed guidelines from the government and relevant trade associations, such as the acupuncture council, to implement best practice – which continues to evolve depending on the risk level.

What we have done

  • All the treatment rooms have been redecorated and deep cleaned, we have left no surface untouched (except for the ceilings)
  • Other areas have been cleaned and sanitised
  • Protective “sneeze” screens have been installed around the reception desk to make payment safer
  • Increased the time between bookings to allow more time for cleaning/sanitising between treatments
  • Trained all therapists with additional cleaning and sanitising requirements
  • Provided the PPE required for the therapists

What to expect when you book

  • We will ask for your contact details if you are a new client (as usual) but may also confirm your contact details if you are already a registered client (for test and trace)
  • We will ask a couple of screening questions
  • We will ask you to fill in a COVID-19 screening questionnaire to determine if it is safe for you to visit and to make you aware of the potential risks. It also includes your consent for treatment.
  • We may not have the time slot you normally like because we may have to adjust our opening times

What to expect on your visit

  • We will take your temperature with a non-contact thermometer to check for fever
  • We will provide you with a mask if you did not bring your own
  • We may ask you to sanitise your hands with sanitiser at chi yu

Hopefully, your visit to chi yu will be a safe and enjoyable experience. We look forward to seeing you soon.

Chi Yu is open!

Chi Yu is open!

Welcome back, chi yu is open! All treatments are available for appointments, except for facials but are due to resume on 1st August – all being well. Please contact us as usual to make your booking. During your visit and treatment, there will be some safety precautions of which you will be informed when you make your booking. We have missed all our clients and we very much looking to welcoming you back soon.

Chi Yu Reopening Update

Chi Yu Reopening Update

The announcement by the government on Thu 9th July that business such as chi yu can reopen on 13th July is great news. However, this is very short notice and so we may not be fully open on that date as we will need time to implement the measures required to ensure the best safety during treatments and train staff. Therefore, during the reopening phase, which is expected to last 2-3 weeks from Mon 13th July, booking slots will be limited and opening and closing hours will be modified. It should be noted that not all of our treatments are yet allowed, such as facials, but as far as we understand most of the other treatments, especially massage, is allowed from 13th July.

In the last 2-3 weeks we have been working hard preparing chi yu for it’s reopening. Walls in treatment rooms have been repainted, all surfaces, including the floor, and equipment have been deep cleaned and essential PPE for clients and therapists have been sourced. We are adjusting to the “new normal” as best and safely as possible.

We will post again with more details about the new normal at chi yu but expect at least the following: questionnaire before bookings, temperature check on arrival, fewer booking slots per day (because of extra time between treatments), therapists wearing PPE, clients may also need to wear PPE, and more contact details may be needed to aid test and trace guidelines.

We look forward to seeing soon, Wishing you good health and well-being.

Mami & Chi Yu Team

Message to Clients During COVID-19 Pandemic

Message to Clients During COVID-19 Pandemic

(Photo by CDC on Unsplash)

Chi Yu remains open for treatments until further notice. However, during this pandemic we are even more aware than ever of maintaining high levels of hygiene. To help reduce the risks of infection all therapists and staff will be asked to wear face masks at all times (and not just as usual for some treatments). Hand washing and sanitising will be more frequent even though it is already the norm to wash hands before and after a treatment. All other hygiene practices will be adhered to along with any precautions prescribed in NHS and government guidelines.

If you present with cold or flu like symptoms please follow the current UK guidelines. If you need to cancel or reschedule your appointment then please do so without concern. During this pandemic we are suspending cancellation penalties such that you will not be charged for cancelling with less than 24 hours notice. If you arrive at chi yu with obvious symptoms then, regrettably, we may ask you to return home for isolation and reschedule your appointment.

Thank you for your understanding and we appreciate your support during this unfortunate time.

For more information contact the NHS on 111 or go to https://111.nhs.uk/

For further information on risk management: GOV.UK: Guidance on charities and risk managementZurich: Organisational resilience guidance on pandemic planning

For updates and information as the situation develops for the public and health professionals: gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-publicgov.uk/government/collections/wuhan-novel-coronaviruspublichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/nhs.uk/conditions/coronavirus-covid-19/

For travel advice: GOV.UK: COVID-19 travel adviceGOV.UK: COVID-19 specified countries and areas with implications for returning travellers or visitors arriving in the UK

Open & Closed Dates at Chi Yu over the Holiday Period 2019

Open & Closed Dates at Chi Yu over the Holiday Period 2019

We are open & closed on the following days over the Christmas period:

Closed from Tuesday 24th to Thursday 26th December
Open from Friday 27th to Monday 30th December
Closed from Tuesday 31st December to Thursday 2nd January
Open as usual from Friday 3rd January

We wish you all a healthy and happy holidays and look forward to nurturing your well-being in 2020.
Kindest regards Chi Yu Team

Chi Yu Reopen Date

Chi Yu Reopen Date

We are pleased to announce that (if all goes to plan) the reopening date of chi yu wellness centre will be Tuesday 4th June and should be business as usual by the end of that week.

In the meantime we are still able to take appointment enquiries through all usual methods.

We look forward to seeing you soon!

Refurbishment Closing Dates

Refurbishment Closing Dates

Chi Yu will be closed from Monday 13th May 2019 for 2-3 weeks for essential maintenance and refurbishment works to the premises.

We cannot be exact on the reopening day but we hope to reopen fully by the end of May. Please check back here for updates.

The Healing Power of Water

The Healing Power of Water

(Photo by Jay Castor on Unsplash)

Article by: Jane Sandwood, freelance writer

Water comprises as much as 60% of our bodies, making it a critical component of health and wellbeing. While we’re often advised to drink six to eight glasses of water a day, or 1.2 to 1.5 litres, we don’t often hear about the health benefits of being in or around water. Just spending time around rivers, lakes, and ocean banks can have just as significant an effect on your mind and body as increasing your water intake.

Using water as a healing element isn’t a new idea. Both the ancient Egyptians and the Greeks used bathing rituals to help cure physical ailments, while Native American tribes believed in the purifying power of sweat lodges. Now, people around the world use hydrotherapy to treat everything from poor posture to anxiety and depression. Here are just some of the benefits of embracing the healing power of water.

Lift Your Spirits


(Photo by Todd Quackenbush on Unsplash)

In addition to helping build physical strength and stamina, swimming has been shown to have an overall positive benefit on mental health. Swimming in a pool, river, or ocean can improve mood in both men and women, decreasing the risk of depression. Warm water therapy can also help to reduce anxiety, especially in fibromyalgia patients and for expecting mothers.

Swimming can have a particularly profound effect on aging minds and bodies. Hydrotherapy can be ideal for frail or older adults who are looking to stay active. Regular exercise can help to reduce the risk of chronic illness and disability in the senior population, improving longevity and allowing them to live independently for longer. A routine can drastically improve the quality of life for older adults living across the UK, leading to fewer mental health issues.

Get in Touch With Your Natural Roots


(Photo by kazuend on Unsplash)

Being near a great expanse of water, whether travelling on the sea, or relaxing next to a riverbank, can help to renew your appreciation for the world around you. Water helps to connect us to something bigger than ourselves, invoking deep feelings of awe and purpose. Spending time around water can also help to feed our creative side, inspiring some of the most iconic art, theatre, and music that humanity has created.

Revitalise Your Skin

Spending time in water doesn’t just help to clear the mind. Saltwater is also good for the skin, helping to smooth and hydrate it. Going for a dip in the ocean, especially somewhere such as the Dead Sea can help to bring a healthy glow to your skin. The salt also helps to kill bacteria, making it an ideal treatment for acne.

Water does much more for us than just keep us hydrated. It helps to sustain us, healing both our minds and our bodies alike. Spending time in and around water can help to improve your mood, reconnect you with nature, and give you softer, more supple skin.

All facial treatments are now available for appointments (with extra precautions in place).