Reopening on THU 3rd DEC

Reopening on THU 3rd DEC

We are very happy to announce that chi yu will reopen on Thu 3rd Dec.

For appointment enquiries please contact us via the web form, email info@chi-yu.co.uk, or call/whatsapp 07719383717 (note: landline is not being answered until we reopen).

We will, of course, continue to follow the COVID-19 hygiene & safety guidelines that were previously implemented to maintain the safest environment possible for all our clients and team. As a reminder:

What to expect when you book

  • We will ask for your contact details if you are a new client (as usual) but may also confirm your contact details if you are already a registered client (for test and trace)
  • We will ask a couple of screening questions
  • We will ask you to fill in a COVID-19 screening questionnaire to determine if it is safe for you to visit and to make you aware of the potential risks. It also includes your consent for treatment.
  • We may not have the time slot you normally like because we may have to adjust our opening times

What to expect on your visit

  • We will take your temperature with a non-contact thermometer to check for fever
  • We will provide you with a mask if you did not bring your own
  • We may ask you to sanitise your hands with sanitiser at chi yu

Thank you so much for your support and we look forward to welcoming you back to chi yu!

We Are Temporarily Closed

We Are Temporarily Closed

Unfortunately, Chi Yu Wellness Centre is temporarily closed from Thursday 5th November to comply with the national lockdown. We hope to fully reopen on Thursday 3rd December but this will be subject to confirmation nearer the time.  For updates on our situation please visit this page again or check facebook and instagram. Or contact us by email info@chi-yu.co.uk or call 07791383717 (instead of the landline number) for booking enquiries and/or the latest update.

We apologies for any inconvenience and thank you for your support and understanding and look forward to welcoming you back soon. In the meantime, we wish you good health and well-being and, of course, stay safe.

Warm regards,

Mami Tsang & Chi Yu Team

[Photo by Matt Seymour on Unsplash]

New Normal @chi yu

New Normal @chi yu

We just wanted to let you know what to expect when you visit chi yu for your appointment. Since all our services are close proximity we have implemented extra measures to make your visit as safe as possible. We have followed guidelines from the government and relevant trade associations, such as the acupuncture council, to implement best practice – which continues to evolve depending on the risk level.

What we have done

  • All the treatment rooms have been redecorated and deep cleaned, we have left no surface untouched (except for the ceilings)
  • Other areas have been cleaned and sanitised
  • Protective “sneeze” screens have been installed around the reception desk to make payment safer
  • Increased the time between bookings to allow more time for cleaning/sanitising between treatments
  • Trained all therapists with additional cleaning and sanitising requirements
  • Provided the PPE required for the therapists

What to expect when you book

  • We will ask for your contact details if you are a new client (as usual) but may also confirm your contact details if you are already a registered client (for test and trace)
  • We will ask a couple of screening questions
  • We will ask you to fill in a COVID-19 screening questionnaire to determine if it is safe for you to visit and to make you aware of the potential risks. It also includes your consent for treatment.
  • We may not have the time slot you normally like because we may have to adjust our opening times

What to expect on your visit

  • We will take your temperature with a non-contact thermometer to check for fever
  • We will provide you with a mask if you did not bring your own
  • We may ask you to sanitise your hands with sanitiser at chi yu

Hopefully, your visit to chi yu will be a safe and enjoyable experience. We look forward to seeing you soon.

Chi Yu is open!

Chi Yu is open!

Welcome back, chi yu is open! All treatments are available for appointments, except for facials but are due to resume on 1st August – all being well. Please contact us as usual to make your booking. During your visit and treatment, there will be some safety precautions of which you will be informed when you make your booking. We have missed all our clients and we very much looking to welcoming you back soon.

Chi Yu Reopening Update

Chi Yu Reopening Update

The announcement by the government on Thu 9th July that business such as chi yu can reopen on 13th July is great news. However, this is very short notice and so we may not be fully open on that date as we will need time to implement the measures required to ensure the best safety during treatments and train staff. Therefore, during the reopening phase, which is expected to last 2-3 weeks from Mon 13th July, booking slots will be limited and opening and closing hours will be modified. It should be noted that not all of our treatments are yet allowed, such as facials, but as far as we understand most of the other treatments, especially massage, is allowed from 13th July.

In the last 2-3 weeks we have been working hard preparing chi yu for it’s reopening. Walls in treatment rooms have been repainted, all surfaces, including the floor, and equipment have been deep cleaned and essential PPE for clients and therapists have been sourced. We are adjusting to the “new normal” as best and safely as possible.

We will post again with more details about the new normal at chi yu but expect at least the following: questionnaire before bookings, temperature check on arrival, fewer booking slots per day (because of extra time between treatments), therapists wearing PPE, clients may also need to wear PPE, and more contact details may be needed to aid test and trace guidelines.

We look forward to seeing soon, Wishing you good health and well-being.

Mami & Chi Yu Team

Chi Yu is Temporarily Closed

Chi Yu is Temporarily Closed

Dearest clients

We are sorry, but to help protect the well-being of our clients and the chi yu team during the COVID-19 pandemic we have temporarily closed our centre for, hopefully, a short time. We are not certain when we will reopen but we will only do so when it is considered safe to do so following government and NHS guidelines.

We will be contacting all clients with appointments booked in March to mid April to cancel or reschedule. We will not be taking new bookings for the time being but will continue to monitor the situation to determine when it will be safe to do so again. Therefore, please continue to notify us of your interest to book using our email: info@chi-yu.co.uk or call our mobile 07791383717 (please do not call our usual landline number) and we will email/call you as soon as we are able take appointments again.

Our online shop is still open but with limited access to stock and products and there is likely to be a few days delay subject to the operations of the post office. Please contact us before making your purchase online to check stock otherwise we may not be able to fulfil your order. Gift cards are still readily available and can be bought without contacting us first.

We apologies for any inconvenience and thank you for your support and understanding. 

We look forward to welcoming you back soon but in the meantime we wish you good health and well-being. 


Message to Clients During COVID-19 Pandemic

Message to Clients During COVID-19 Pandemic

(Photo by CDC on Unsplash)

Chi Yu remains open for treatments until further notice. However, during this pandemic we are even more aware than ever of maintaining high levels of hygiene. To help reduce the risks of infection all therapists and staff will be asked to wear face masks at all times (and not just as usual for some treatments). Hand washing and sanitising will be more frequent even though it is already the norm to wash hands before and after a treatment. All other hygiene practices will be adhered to along with any precautions prescribed in NHS and government guidelines.

If you present with cold or flu like symptoms please follow the current UK guidelines. If you need to cancel or reschedule your appointment then please do so without concern. During this pandemic we are suspending cancellation penalties such that you will not be charged for cancelling with less than 24 hours notice. If you arrive at chi yu with obvious symptoms then, regrettably, we may ask you to return home for isolation and reschedule your appointment.

Thank you for your understanding and we appreciate your support during this unfortunate time.

For more information contact the NHS on 111 or go to https://111.nhs.uk/

For further information on risk management: GOV.UK: Guidance on charities and risk managementZurich: Organisational resilience guidance on pandemic planning

For updates and information as the situation develops for the public and health professionals: gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-publicgov.uk/government/collections/wuhan-novel-coronaviruspublichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/nhs.uk/conditions/coronavirus-covid-19/

For travel advice: GOV.UK: COVID-19 travel adviceGOV.UK: COVID-19 specified countries and areas with implications for returning travellers or visitors arriving in the UK

Open & Closed Dates at Chi Yu over the Holiday Period 2019

Open & Closed Dates at Chi Yu over the Holiday Period 2019

We are open & closed on the following days over the Christmas period:

Closed from Tuesday 24th to Thursday 26th December
Open from Friday 27th to Monday 30th December
Closed from Tuesday 31st December to Thursday 2nd January
Open as usual from Friday 3rd January

We wish you all a healthy and happy holidays and look forward to nurturing your well-being in 2020.
Kindest regards Chi Yu Team

We are celebrating our 10th anniversary with a PRIZE DRAW!

We are celebrating our 10th anniversary with a PRIZE DRAW!

The coming of August 2019 marks the 10th year of Chi Yu Wellness Centre. It’s hard to believe that we opened our doors to the first clients 10 years ago! Every client, old and new, is precious to us and we would very much like to thank all of you for your wonderful support and for entrusting us with your continued well-being. We look forward to taking care of you for many years to come.

To help us celebrate and express our gratitude, we are giving away 10 x 1 hour Integrated Therapy treatments in a prize draw. You’ll be automatically entered every time you complete an appointment* at Chi Yu during the months of August and September 2019. So, the more times you visit, the more chances you have of winning! Good luck!

Terms & Conditions: Winners will be notified on 1st October 2019. The prize is given as a gift voucher code and will be emailed to the winners. Only one prize per client will be awarded. There is no monetary alternative. The prize is transferable and must be redeemed before 23rd December 2019. *Only appointments of at least 30 min or longer will be included in the draw.

Chi Yu Reopen Date

Chi Yu Reopen Date

We are pleased to announce that (if all goes to plan) the reopening date of chi yu wellness centre will be Tuesday 4th June and should be business as usual by the end of that week.

In the meantime we are still able to take appointment enquiries through all usual methods.

We look forward to seeing you soon!

Refurbishment Closing Dates

Refurbishment Closing Dates

Chi Yu will be closed from Monday 13th May 2019 for 2-3 weeks for essential maintenance and refurbishment works to the premises.

We cannot be exact on the reopening day but we hope to reopen fully by the end of May. Please check back here for updates.

Stop Smoking Today: Strategies to Stay on Track

Stop Smoking Today: Strategies to Stay on Track

(Photo by Mathew MacQuarrie on Unsplash)

Article by: Jane Sandwood, freelance writer

There’s never a better time to quit smoking than the present moment. New data from the University of College London found that the UK has seen its highest smoking quit success rate in decades, a figure partly attributed to new efforts to offset nicotine withdrawal symptoms with holistic wellbeing therapies for mind/body relief. If you’re about to make the leap, holistic well-being will keep your prepared for the challenges with a fresh perspective at mind.

Know What To Expect

It’s a good idea to familiarise yourself with the mechanisms of nicotine withdrawal at every stage in the process, especially if this is your first major attempt to cut out smoking from your daily routine. Even though your body will crave nicotine initially, you should start to see improved oxygen levels and improved taste/smell within two days of quitting. Nicotine cravings reach their peak at day three, but begin to subside shortly afterwards. That’s why it’s important to push yourself in the first few days: each day grows easier as you start to see the positive effects quitting has on your health and body.

Consult Your GP

This step is particularly important if you have diabetes, or another long-term medical condition that complicates efforts to quit smoking. Your GP will be able to advise you on treatment and medication options relevant to your condition. For people looking for added support networks, GPs can also connect  you with a local NHS stop-smoking service, which offers resources and advisors to coach you through the process.

Manage Your Stressors

Most people start to see increased levels of anxiety within eight hours of quitting nicotine, which means it’s key to minimise stress during the transitional period. Several peer-reviewed studies suggest that acupuncture is effective for lowering anxiety levels during nicotine withdrawal. This is thought to be the case because acupuncture promotes blood circulation without the side effects of conventional anti-nicotine medications. Other popular stress-reducers for nicotine withdrawal include increased exercise, yoga, and deep-pressure massages to relax tensed muscles in the body.


Quitting is daunting, but any ex-smoker will tell you that the future really is bright. It’s important to take stock of the physical benefits you notice in your body as you quit: changes such as increased taste, oxygen circulation and oral health are permanent, and will leave you feeling healthier for life.

How Can Wellness Treatments Help Battle Long-Term Pain?

How Can Wellness Treatments Help Battle Long-Term Pain?

Article by: Jane Sandwood, freelance writer

Research suggests that chronic pain affects around 43.5% of people in the UK, which has led to an increased interest in medication-free therapies. Massage therapy, a wellness therapy first described in China during the 2nd century B.C., has long played an important role in quelling pain, including lower back pain, shoulder pain, headache pain, and neck pain. When additional wellness therapies such as Shiatsu, holistic aromatherapy, acupressure, or acupuncture are added to the equation, benefits can rise exponentially, since all these therapies have their own positive effects on pain.

Why does acupuncture help?

In a recent study published by scientists at the University of York, it was found that acupuncture can boost the effectiveness of medicine, lowering the severity of chronic pain and depression. The researchers found that when acupuncture was added to standard treatments, there was a big reduction in headaches, migraines, neck, and lower back pain in patients surveyed. Acupuncture also reduced the pain of osteoarthritis, so patients were able to rely less on medication for pain. This ancient therapy can help in another way, says a British Medical Journal study. It can calm highly anxious dental patients, thus helping them receive necessary treatment for tooth decay, gum infections, and other oral problems. Pain is a matter of perception; stress exacerbates it, which is why wellness therapies can help.

Acupressure and shiatsu to reduce pain

Studies have shown that acupressure can relieve many types of pain. Studies have also been carried out on shiatsu, a traditional Japanese massage that relies on pressure to stimulate the body’s natural energy, known as Qi. It is calming yet dynamic, working on acupuncture points with pressure via kneading or effleurage using the thumbs or palms. One study published in the BioMedCentral journal found that acupressure may be beneficial for pain and sleep. Another study published in the Journal of Integrative Medicine showed that shiatsu (even when self-performed) could help manage pain and help people with sleeping problems fall and stay asleep.

Aromatherapy for deep relaxation

Aromatherapy, which relies on healing essential oils to improve the body’s energy, has been found in numerous studies to help relax the mind and quell pain. One study published in Pain Research and Treatment concluded that “aromatherapy can be effective in treating pain for a variety of medical conditions.” These include lower back pain, chronic neck pain, chronic neck pain (potentially), menstrual pain (significantly), and pain related to labor and childbirth.


Wellness therapies that heal the mind and spirit as much as they do the body can help reduce chronic pain. By tackling stress as well as physical pain, they can reduce the perception of the latter. Pain is a subjective notion; it is made worse when we worry about it or feel imprisoned by it. Wellness therapies can help relax, soothe, and 
motivate you to soldier on, even on days when you aren’t feeling your best.

How to Use Wellness Techniques to Help Cope After a Job Loss

How to Use Wellness Techniques to Help Cope After a Job Loss

(Photo by Lesly Juarez on Unsplash)

Article by: Jane Sandwood, freelance writer

Unemployed people are twice as likely as employed people to experience psychological problems (34% compared to 16%). Job loss often ranks among the highest in stress on a list of life-altering events such as a family bereavement, divorce, and serious illness, and for a good reason. Many people tie their work into their sense of purpose and identity within a community. However, losing a job doesn’t have to be completely negative. There are many ways to use the situation to your advantage, and by incorporating wellness techniques into your life, you can find yourself feeling better than before.

Mindfulness & Meditation Promote Well-Being

One study found that one in five Americans without a job for a year or more report that they have been or are currently undergoing treatment for depression. The onset of depression can be caused by and enhanced by various life factors, but mindfulness is one of the most impactful ways to treat it. Meditation, for example, has been shown to increase brain performance, enhance creativity, alleviate stress, and help calm anxiety, all of which are symptoms of depression and the stress related to losing a job. Incorporating just 30 minutes of meditation daily could improve these symptoms while also giving you time alone to speak kindly to yourself and process the emotions you are feeling towards your current financial and professional situation.

Using a Job Loss to Your Professional Benefit

Rather than looking at a job loss as a negative thing, view it as an opportunity to reassess your professional situation, skills and overall desires in your career. Take time to work on your resume, learn a few more marketable skills, and look for the job of your dreams. Ask yourself questions such as whether or not you want to stay in the same occupational field, how you can make yourself a better employee, and where you see yourself a few years down the line. Understanding the answers to these questions will not only help you gain a better perspective on why you might have lost your job, it will help you use the experience to your benefit and come back as a stronger, more marketable employee.

Stay Future-Focused

Losing a job is never easy, but it doesn’t necessarily have to be hard. By incorporating wellness techniques such as meditation and mindfulness into your daily routine, you can alleviate some of the stress and other emotionally-related symptoms you might be experiencing. By quieting your mind you are giving yourself space to process the life change while also assessing what you want professionally. Take time to improve your resume, surround yourself with positive people, and prioritize self-care and you’ll find yourself feeling better in no time, and likely land the job of your dreams.

Chi Yu REOPENS on Thu 3rd Dec! We are taking bookings now. Please use booking form, email info@chi-yu.co.uk or call/whatsapp on 07791383717